London Heathrow

Heathrow Airport Coach Pick-Up Service

Arriving at London Heathrow Airport? Big Ben Coaches provides reliable and comfortable group airport transfers from Heathrow to London and destinations across the UK. Whether you are travelling as a family, school group, business team, tour group, or private party, we help ensure smooth arrival and onward travel, well organised and stress-free.

Our Heathrow pick-up service covers all terminals, including Terminals 2, 3, 4 and 5. Professional drivers assist with group collection, luggage and direct travel to your next destination, with modern vehicles that offer comfortable seating, air conditioning and space for bags.

We provide direct transport from Heathrow to hotels, conference venues, private addresses, tourist attractions and other onward destinations. With dependable planning, punctual drivers and a fleet suited to different group sizes, Big Ben Coaches helps groups stay together and travel comfortably after landing.

Driver and group collection information

For charter coach collections at Heathrow, operators may need to pre-book a forecourt permit and report first to the West Ramp Coach Park (WRCP), depending on the collection time and airport procedures. Heathrow’s operational process includes permit booking, managed dispatch to the terminal forecourt and time limits for loading on stand.

Terminal collection points are currently:
Terminal 2: Arrivals forecourt, lane 3, bus stops 13–14
Terminal 3: Arrivals forecourt, bus stops 9–10
Terminal 4: Arrivals forecourt, lane 1, bus stop 2
Terminal 5: Arrivals forecourt, lane 1, bus stops 16–16B

Out-of-hours procedures and Terminal 5 peak-season arrangements may differ, so drivers and group leaders should always check the latest Heathrow coach collection guidance before travel. Big Ben Coaches can also help coordinate timings so group collection runs as smoothly as possible.